Cancellation & Refund Policy
Last updated: August 2024
1. Cancellation Policy
We understand that plans can change. You can cancel your appointment up to 2 hours before the scheduled time without any penalty.
- Cancellations made less than 2 hours before the appointment may be subject to a cancellation fee.
- No-shows will be charged the full amount of the booked service.
2. Refund Policy
Refunds for canceled appointments will be processed according to the following guidelines:
- If you cancel within the allowed timeframe, a full refund will be initiated to your original payment method (via Razorpay).
- Refunds may take 5-7 business days to reflect in your account, depending on your bank.
- If you are dissatisfied with our service, please contact us within 24 hours of your appointment to discuss a resolution. Refunds for completed services are at the discretion of management.
3. Contact Us
If you have any questions regarding your refund, please reach out to us at our Contact page.